Fueling Telecom’s Future: TELUS's Journey to GenAI Adoption, Contact Center Excellence, & CISO-Endorsed AI Safety

Discover how TELUS, one of North America's largest communications technology providers, successfully deployed generative AI solutions across their enterprise - from secure copilots for 50,000 employees to customer experience innovations and AI safety testing. Learn our blueprint for balancing rapid deployment with governance while exploring agentic AI applications in telecom.

Featuring Hesham Fahmy (CIO, TELUS), Monty Hamilton (Chief Product & Marketing Officer, TELUS Digital), and distinguished communications technology company leaders.

Sessions led by:

• Bret Kinsella, GM, Fuel iX™, TELUS Digital Solutions
• Tim MacGregor, VP of Business Development, Fuel iX™, TELUS Digital Solutions
• Mitch Lieberman, VP of Product, Fuel iX™, TELUS Digital Solutions
• Steve Tannock, VP of Engineering, Fuel iX™, TELUS Digital Solutions